This Privacy Policy sets out the approach taken by Kagpatra Digitech Private Limited (hereinafter referred to as "Print Buddy" or "we" or "us" or "our") to the Personal Data of users and visitors of this website and any other websites operated by us (collectively, the " Website").

By browsing this Website and the Services within them (collectively the "Services"), you (" You") agree and expressly consent that your Personal Data and other data (collectively, " Personal Data") will be dealt, collected, stored, processed, and disclosed in accordance with this Privacy Policy. Your trust is invaluable to us, and safeguarding the information gathered through this Website is of priority and vital importance to us.

This Privacy Policy governs the use of the Website, and our product(s) and Services. All aspects in this Privacy Policy are in coherence with the Information Technology Act, 2000 ("IT Act ") and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (" IT Rules").

1. Information We Collect

When You use the Website, You hereby provide your express consent to us to collect Personal Data and other information from You, as described below.

a) Personal Data That You Provide Through the Website

We collect Personal Data from You when You voluntarily provide such information, such as when You contact us with inquiries, submit your details through our "Get in Touch" form, or otherwise communicate with us through the Website.

b) When You get in touch with us, we will ask for and/or collect Personal Data directly (for example, including but not limited to your name, email address, contact number, etc.). You hereby provide us with express consent to collect, store, process, and use such Personal Data in accordance with this Privacy Policy.

c) By getting in touch with us, You hereby acknowledge, agree, and give express consent to allow us to access and store your Personal Data on our servers or systems, including those maintained by our authorised service providers.

d) By voluntarily providing us with your Personal Data, You are consenting to our use of it in accordance with this Privacy Policy. If You provide Personal Data to us, You acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Print Buddy and such authorized third parties as per applicable law.

e) Print Buddy will, at all times, provide the option to You not to provide the Personal Data, which it seeks from You. Further, You can, at any time, have an option to withdraw your consent given to us earlier to use such information. Withdrawal of consent by You is required to be intimated to us via an email provided in this Policy below. In any such event, Print Buddy fully reserves the right to discontinue further communication or engagement with You, including responding to Your queries where such information is essential.

2. Other Information

Non-Identifiable Data

When You interact with Print Buddy through the Website, we receive and store certain personally non-identifiable information. Such information cannot presently be used to specifically identify You. Print Buddy may store such information itself, or it may be included in databases owned and maintained by Print Buddy, its affiliates, agents, or service providers.

Aggregated Personal Data

In an ongoing effort to better understand and serve the users of this Website, Print Buddy may conduct research on user characteristics, including demographics, interests, and behaviour based on the Personal Data and other information provided to us. This research may be compiled and analysed on an aggregate basis, and Print Buddy may publish or otherwise disclose such aggregated information. This aggregate information is anonymised and does not identify You personally.

Analytics and Tracking Technologies

We may, and we may allow third-party service providers to, use cookies or similar technologies to collect information about your browsing activities over time and on our Website for the purpose of understanding usage and improving user experience. For example, we may use tools such as Google Analytics or similar platforms that may rely on cookies to help us analyse how users use the Website and enhance your experience. On most web browsers, You will find a "help" section with information on how to receive notifications when You receive a new cookie and how to disable cookies. Please note that disabling cookies may affect the availability and functionality of certain features of the Website. We recommend that You leave cookies turned on so that You can take advantage of the Website’s features.

3. Our Use of Your Personal Data and Other Information

Print Buddy uses the Personal Data You provide in a manner that is consistent with this Privacy Policy. If You provide Personal Data for a certain reason, You hereby provide express consent to allow us to use that Personal Data in connection with the reason for which it was provided or for other Print Buddy–related purposes. For instance (but without limitation):

a) Personal Data and other details about You that You provide as part of the enquiry process on the Website, or that are collected by us when You communicate with us through the Website or email, are used to provide You with the Services or information, in accordance with this Privacy Policy.

b) We will also use information for the following general purposes: to fulfil your requests for Services or products, to respond to your queries, improve our Services, contact You, conduct research, and provide reporting for internal and external clients. You agree that we may transfer your Personal Data for the general purposes set out above within Print Buddy, to any group company, and to business partners.

c) We reserve the right to send You certain communications, such as service announcements and administrative messages, and other communications relating to our Services or products, without offering You the opportunity to opt out of receiving them. Your rights to opt out of other types of communications shall remain unaffected. Where You have provided your explicit consent, your name and email address may be used to provide You, or permit selected third parties to provide You, with information about Services or products we feel may interest You (You may opt out of such communications at any time by emailing us at kagpatradigitech@gmail.com).

d) Print Buddy may also use your Personal Data and other personally non-identifiable information collected through the Website to help us manage and administer the Website, improve the Website, better understand our users, and improve the Services/product. When You send any communication to Print Buddy, we may retain them in order to process your queries, respond to You, and improve our Services/product(s).

e) Print Buddy may retain Personal Data for as long as necessary to address your query or for legitimate business or legal purposes, subject to applicable laws.

f) Print Buddy ensures that your Personal Data will only be used for the purpose for which it was collected, and such usage will be limited to the extent necessary to achieve such purposes (“Data Minimization”).

4. Your Rights

You have rights under applicable data protection laws with respect to how your Personal Data is collected and processed. You may have the right to request access to, rectification of, or erasure of Personal Data we hold about You. You may also have the right to object to or restrict certain types of use of your Personal Data and request a copy of certain Personal Data, subject to applicable law.

Please remember that many of these rights are not absolute. In some circumstances, we are not legally required to comply with your request because of relevant legal exemptions. In certain circumstances, You also have the right to lodge a complaint with the relevant data protection authority; however, we encourage You to contact us first so that we can address your concern.

5. Our Disclosure of Your Personal Data and Other Information

There are certain circumstances in which we may share your Personal Data with third parties without further notice to You, as set forth below.

Agents, Contractors, and Other Third Parties: Print Buddy, like many businesses, sometimes engages others to perform certain functions. Examples include mailing information and maintaining databases. When we employ or engage others to perform such functions, we only provide them with the information they need to perform their specific function under appropriate confidentiality obligations.

Legal Requirements: Print Buddy may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Print Buddy or individuals associated with Print Buddy, (iii) act in urgent circumstances to protect the personal safety of users of the Website or the public, or (iv) protect against legal liability.

6. Cookies

a) We reserve the right to collect technical data about the type of browser software or operating system You are using, solely for the purposes of tracking Website usage and/or improving the Services offered through the Website. This information will not be used to identify You personally.

b) We may also place a cookie on your browser to provide us with information about your use of the Website and to help us identify You when You return, so that your preferences can be stored. Using cookies helps us improve our Website and deliver a better and more personalised service, including identifying repeat visitors.

c) You can remove cookies from your computer at any time and choose to disable cookies in your browser settings. Without cookies enabled, we cannot guarantee that the Website and your experience of it are as we intended.

d) The length of time a cookie stays on your device depends on its type. We use two types of cookies on the Website:

• Session cookies are temporary cookies which only exist during the time You use the Website (or more strictly, until You close the browser after using the Website). Session cookies help the Website remember what You chose on the previous page, avoiding the need to re-enter information.
• Persistent cookies stay on your device after You have visited the Website. For example, when You visit the Website, a persistent cookie will be used to remember your preferences, so that the system remembers your choice the next time You visit the Website. Persistent cookies help us to identify You as a unique visitor, but do not contain any information that could be used to identify You to another person.
• We also use web analytics services from other companies to track how visitors reach our Website and the path they take through it. These companies use cookies to help us improve our service to You.
• Third-party cookies within external feeds on the Website from partners such as Twitter, YouTube, and Microsoft are Functional in nature, and there are certain third-party cookies that are marketing in nature.

7. Your Choices

You can visit the Website without providing any Personal Data. If You choose not to provide any Personal Data, You may not be able to use the "Get in Touch" or enquiry features of the Website. You may opt out of certain non-essential communications, request access to, correction, or deletion of your Personal Data, or request changes to your information by contacting us through the email address provided below.

8. External Links

Although we only look to include quality, safe, and relevant external links on our Website, You should always exercise caution before clicking any external links mentioned throughout the Website. If You follow a link to any external site mentioned on the Website, please note that these external websites have their own privacy policies and we do not accept any responsibility or liability for them. Please check these policies before You submit any Personal Data to these websites.

9. Shortened Links in Social Media

We may share web links to relevant pages through our social media platform accounts. By default, some social media platforms shorten lengthy URLs. You are advised to take caution and exercise good judgement before clicking any shortened URLs published on social media platforms by us. Despite our best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking, and therefore we cannot be held liable for any damages or implications caused by visiting any shortened links.

10. Edit and Delete Your Personal Data and Preferences

a) We may restrict any changes being made to information provided by You through the Website if we believe such information is not a fair and true representation of You.

b) We will endeavour to correct any material errors in your Personal Data that You make us aware of.

c) You may request deletion of your Personal Data via the email provided below. However, we may, in accordance with applicable law, retain certain aspects of your Personal Data for maintaining records of our dealings with You, conducting analysis, and/or preparing statistics.

11. Exclusions

This Privacy Policy does not apply to any ancillary Personal Data collected by Print Buddy other than the specific Personal Data collected to enable your use of the Website and our products/Services. In addition, it does not apply to any information that we do not directly request from You, but which You voluntarily provide to Print Buddy through the Website or by other means. This includes, but is not limited to, information shared via email, information submitted through social media platforms, information shared outside of the enquiry process, and any other unsolicited submissions (collectively referred to as "Unsolicited Information"). Unsolicited Information shall be deemed non-confidential, and Print Buddy shall be free to use, reproduce, disclose, or distribute such information without restriction or attribution.

12. Links to Other Websites

This Privacy Policy applies only to the Website. The Website may contain links to other websites not operated or controlled by Print Buddy (the "Third Party Sites"). The policies and procedures described herein do not apply to such Third-Party Sites. The links from the Website do not imply that Print Buddy endorses or has reviewed the Third-Party Sites. We encourage You to contact those sites directly for information regarding their privacy policies.

13. Social Media Platforms

a) Communication, engagement, and any actions undertaken through external social media platforms on which we participate are subject to the terms and conditions as well as the privacy policies of those social media platforms.

b) The Website may use social sharing buttons which help share web content directly from our pages to the social media platform in question. Where You use such social sharing buttons, You do so at your own discretion. You should note that the social media platform may track and save your request to share a web page through your account.Please note that these social media platforms have their own privacy policies, and we do not accept any responsibility or liability for these policies. Please check these policies before You submit any Personal Data to these social media platforms.

c) Please note that certain features of the Services may use YouTube API services. Accordingly, any functionality powered by YouTube (a Google company) is also subject to YouTube’s Terms of Service, available at https://www.youtube.com/t/terms, and Google’s Privacy Policy, available at http://www.google.com/policies/privacy.

d) Please also note that the Services may include Google API services, and the use and transfer of information received from Google APIs to any other app shall adhere to Google API Services User Data Policy, including the limited use requirements.

14. Security

Print Buddy takes reasonable steps to protect the Personal Data provided via the Website from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. In particular, email sent to or from the Website may not be secure. Please keep this in mind when disclosing any Personal Data to Print Buddy via the Internet.

15. Children's Privacy

The Website is not intended for use by individuals under the age of 18. We do not knowingly collect Personal Data from children under 18 without verifiable parental consent. If You believe that a child under the age of 18 has provided us with Personal Data, please contact us immediately so that we can delete such information as soon as possible.

16. Changes to Print Buddy's Privacy Policy

The Website and our operations may change from time to time. As a result, it may be necessary for Print Buddy to make changes to this Privacy Policy. Print Buddy reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice to You. Please review this policy periodically, and especially before You provide any Personal Data. Your continued use of the Website after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised policy.

17. Access to Information, Grievances, and Contacting Print Buddy

To help keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that You have previously submitted via the Website.

Please also feel free to contact us if You have any questions or grievances regarding Print Buddy’s Privacy Policy or the information practices of the Website.

You may contact us at: kagpatradigitech@gmail.com

18. Governance and Dispute Resolution

This Privacy Policy shall be governed by and construed in accordance with the laws of India, without reference to its principles of conflict of laws. The courts at Pune, India, shall have exclusive jurisdiction over any dispute arising out of or in relation to this Privacy Policy.